HueCom - shouts loudly on their website about how they ship internationally, then refuses to honour their return policy.


Ordered 175 dollars worth of product form, having seen many ads in magazines etc. I live in Canada and checked their return policy prior to ordering to make sure if I had sizing issues I could make exchanges or returns. The website makes no indication of not accepting returns "internationally"

The products were all made in china *** with shoddy workmanship, mediocre fabrics and terrible fit. I'm a small girl, and XS sizes claimed to fit my measurements, but totally did not and were too big. At 45 Dollars for leggings, and based on their sales pitch for having high quality materials and workmanship, I expected better.

Having had these problems I contacted customer service to arrange a return, but was promptly told that they do not accept international returns, period. Not even "Sorry, we can't accept a return but would be happy to do an exchange." Just. "No, we don't accept international returns, so sorry."

Review about: Return Policy.

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